How to share your selects

If you want to learn how to make selects from the approved stills, check out this article first. If you’ve made your selects and want to share them with others, here are four ways you can do so: 1 – Selects are global Only Production Accounts holders may mark or unmark images as a select. […]

Read More

How to track actor progress

There are two main ways to track an actor’s progress through their approvals: Seeing who you are ‘waiting for’ Navigate to the page that displays your folders of images. Beneath each folder name you’ll see a list of actors who have completed their approvals for that day and those you are waiting for. Eye icons […]

Read More

How to mark selects from cast approved images

Though you can mark your selects in parallel to the cast going through their approvals, it is understandable that you might want to wait until you know which images they have approved before doing so. This is a quick guide to show you how to view just the images that are approved and how to […]

Read More

File Naming and Folder Structure Protocols

Having proper file naming and folder structures in place makes it easy to find images, see key information at a glance, and ensure that images do not get confused by having a duplicate filename of another photo. It also enables us to sync your JPG files to their RAW counterparts so that image handling can […]

Read More

Using FileZilla Pro to Access an Amazon S3 Bucket (FTP)

Using FileZilla Pro to access a project is easy! Simply download FileZilla Pro here and input the registration key we have provided to you. In order to connect to a project folder, follow these simple steps: Uploading:When you have connected to the bucket, you’ll see folders for your images. Simply drag and drop your stills […]

Read More

I can’t log in

You can log into your Image Approvals account by visiting app.imageapprovals.com and using the credentials provided to you in your Welcome Pack. If your username and password are not working, firstly, please ensure that if you are copying and pasting the password from your Welcome Pack that there are no spaces before or after it. […]

Read More

My Viewed Images are Incorrect

When you are looking at the list of shoot days, if one of those days is showing that you haven’t viewed all of the images but when you click into the folder there is nothing showing as unviewed, what gives? If this has happened it means that the production have killed the image(s) but did […]

Read More

Change default download destination folder

If you are downloading the final approved images from your production, this can be quite a large file and so you may want to direct the download to a specific folder, rather than just into your general Downloads section of your computer. Here’s how to specify your downloads destination folder… On Google Chrome… You can […]

Read More

Check for duplicate filenames

It’s good practice to run this check before access is granted to the cast or stakeholders. This is so any mistakes can be rectified now, when it is much easier to do so. If you have gone past this point and are now preparing to run the script to automatically separate your killed and approved […]

Read More

What are .XMP files?

.XMP files (extensible metadata platform) are an industry-standard format for holding additional data about your files. This can include things like edits which have been applied to the raw file or metadata information such as captions and star ratings. If you or your photographer have done any editing to the image’s raw file, or added any […]

Read More

Viewer Account Guide

If you have a viewer account, it means you’ve been granted permission to see certain images from a production and may also have the ability to download low res JPGS directly from the platform. If you believe you should have the ability to download images, or see images you are not seeing, please contact the […]

Read More