I can’t log in

If your username and password are not working, we can reset it for you so please email info@imageapprovals.com and someone will do this for you as soon as possible. Wheel of doom! If you are trying to log in and get the dreaded wheel of doom, it is likely that all you need to do […]

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My Viewed Images are Incorrect

When you are looking at the list of shoot days, if one of those days is showing that you haven’t viewed all of the images but when you click into the folder there is nothing showing as unviewed, what gives? If this has happened it means that the production have killed the image(s) but did […]

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Change default download destination folder

If you are downloading the final approved images from your production, this can be quite a large file and so you may want to direct the download to a specific folder, rather than just into your general Downloads section of your computer. Here’s how to specify your downloads destination folder… On Google Chrome… You can […]

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Check for duplicate filenames

It’s good practice to run this check before access is granted to the cast or stakeholders. This is so any mistakes can be rectified now, when it is much easier to do so. If you have gone past this point and are now preparing to run the script to automatically separate your killed and approved […]

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In-House Walkthrough: RAW (Post-approval)

Your images are now online and cast are completing their approvals – hooray! If they aren’t, head back here to learn what to do. These next steps will guide you through what you need to do to have your final set of approved images ready to use. Step 1 – Checking status & downloading report […]

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In-House Walkthrough: RAW (Pre-approval Prep)

Here is a short guide on how to manage your stills In-House using the RAW only approach. This approach is the most secure when it comes to handling large quantities of stills, however it requires you to have Adobe Bridge installed and a computer with a good enough spec to handle large quantities of RAW […]

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What are .XMP files?

.XMP files (extensible metadata platform) are an industry-standard format for holding additional data about your files. This can include things like edits which have been applied to the raw file or metadata information such as captions and star ratings. If you or your photographer have done any editing to the image’s raw file, or added any […]

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Viewer Account Guide

If you have a viewer account, it means you’ve been granted permission to see certain images from a production and may also have the ability to download low res JPGS directly from the platform. If you believe you should have the ability to download images, or see images you are not seeing, please contact the […]

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How to rename images in bulk using Bulk Rename Utility.

If you are already familiar with Adobe Bridge or Lightroom, then you can use either of these to rename your files and this guide will let you know how. Bridge and Lightroom are great for simple naming adjustments and allow you to see the images you are renaming, and automatically apply any new names for […]

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Step 6 – Running the Script (Mac)

You’re at the final stage of your approvals process – woohoo! Now all that’s left is to run the Image Approvals Script which will automatically separate your stills into Killed, Approved and Approved Selects folders. Please note that this guide is for Mac. If your device is running Windows, please follow this guide instead. Checks! […]

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Step 1 – File naming and Folder Structures

Having proper file naming and folder structures in place makes it easy to find images, see key information at a glance and ensure you do not lose images. It also means if you are using our In-House option, that you will be able to run our Script that will automatically find and pull out all […]

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Step 6 – Running the Script

You’re at the final stage of your approvals process – woohoo! Now all that’s left is to run the Image Approvals Script which will automatically separate your stills into Killed, Approved and Approved Selects folders so that you don’t have to do this manually. Please note that this script is for use on laptops and […]

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Step 5 – Kill Reports

Now that the approvals are locked in, you’re going to want to download the kill reports so that you have paperwork documenting all the kills made. Open the menu and head to the Downloads page. From here you can generate contacts sheets as well as spreadsheet reports of various configurations including: All unkilled images All […]

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Step 4 – Tracking actors’ progress and closing access

Giving actors access Now your images have been tagged and you have made any kills or selects, it’s time to grant access to the cast so they can begin their approvals. Let your account manager at Image Approvals know you’re ready for the actors to begin, and they will send you Welcome Packs to forward […]

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Step 3 – Tagging Actors

Now you’ve uploaded your images, it’s time to tag the actors! You only need to tag the actors who appear in each image and who have approvals rights for this production. If you opted to tag your actors prior to uploading, you can skip this step entirely and jump to Step 4. Log in to […]

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Step 2 – Uploading Your Images

Now that your images are all neatly named and organised in a clear, single layer folder structure, you’re ready to upload them! Even though you may have multiple file types of each image, you only need to upload the low res JPG versions of them to the platform. If you only want to upload a […]

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Which images should I tag?

You’ve opted to process, tag and upload images in-house and your photographer has handed you a drive full of files in different formats – but which ones should you tag? You have a few different options: 1. JPGS already resized for uploading to Image Approvals: If your photographer has kindly provided you with JPGS that […]

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User Guide: how to upload your images to the platform

If you haven’t already resized and tagged your images, check out this short guide on how to do just that as this will need to be done first. If you are a photographer and are just uploading images to the platform for the production to tag later, then skip past the tagging step and just […]

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