Using FileZilla Pro to access a project is easy! Simply download the version you need here using the email address and product key we have supplied to you. In order to connect to a project folder, follow these simple steps: Launch FZP and click File > Site Manager and click New Site, then select S3 […]
Category: Photographer Accounts
I can’t log in
If your username and password are not working, we can reset it for you so please email email@example.com and someone will do this for you as soon as possible. Wheel of doom! If you are trying to log in and get the dreaded wheel of doom, it is likely that all you need to do […]
What are .XMP files?
.XMP files (extensible metadata platform) are an industry-standard format for holding additional data about your files. This can include things like edits which have been applied to the raw file or metadata information such as captions and star ratings. If you or your photographer have done any editing to the image’s raw file, or added any […]
How to rename images in bulk using Bulk Rename Utility.
If you are already familiar with Adobe Bridge or Lightroom, then you can use either of these to rename your files and this guide will let you know how. Bridge and Lightroom are great for simple naming adjustments and allow you to see the images you are renaming, and automatically apply any new names for […]
User Guide: how to upload your images to the platform
If you haven’t already resized and tagged your images, check out this short guide on how to do just that as this will need to be done first. If you are a photographer and are just uploading images to the platform for the production to tag later, then skip past the tagging step and just […]
How to rename images in bulk
***EDIT 30TH MARCH 2022*** The latest version of Adobe Bridge (12.0.1) contains bugs that prevent batch renaming. Please ensure you have installed version 12.0 or earlier. Alternatively, so long as you don’t have any .XMP files in your raw folder, you can follow this guide instead for renaming your files using Bulk Rename Utlity. What […]
How to add, remove and edit actor tags
Editing multiple tags at a time If you have an admin or photographer account and you’ve made a typo, or need to change tags in bulk, follow these simple steps. If you have a front-end only account, then skip to here. Log in to https://api.imageapprovals.com/ Navigate to the production you need to alter your tags […]
How to quickly convert RAW files to JPGS
If you haven’t already, download your free version of Adobe Bridge – you will need this in order to convert your images using the method below. (See why you should use the perfect duo of Image Approvals and Bridge here.) This guide will show you how to create low res JPGs from RAW files. To […]
Problems logging in?
If you are having difficulties logging in, click the forgotten password link below the log in portal and we will email you a new password. If you still continue experiencing login problems, please contact us.